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Why Your Systems Are More Than Just Software.
When you talk about software like Asana, Calendly, Hubspot, and Salesforce, what do you call them? A) Software B) Tech tools C) Systems...

Alice Foy
Oct 2, 20242 min read


Why Group Texts Are Not an Effective Communication Plan for Teams
So for the past 5 weeks, I've been talking about role clarity and onboarding. In case you missed any of my previous newsletters, you can...

Alice Foy
Aug 28, 20243 min read


How to Streamline SOPs: Build a Team Wiki in Your PM Tool
A member of #tdjcommunity raised a great question: where should these resources be stored once they're created? After developing these...

Alice Foy
Aug 24, 20243 min read


Your Training Resources Should Evolve with Your Business.
This is a judgement-free zone, right? Until last week, I hadn't updated our internal company wiki since 2022. Before you judge me,...

Alice Foy
Jul 22, 20243 min read


Can AI replace Admin/Ops in documenting SOPs?
"But can't ChatGPT create the same type of documents?" As excited and curious about open AI as I am, I am equally concerned about the...

Alice Foy
Oct 11, 20231 min read


The Ultimate Guide to Auditing Your Productivity Tech Tools
I recently read a stat that said the average team uses 12-16 productivity tools, and I was shocked! How many apps are you using per day?...

Alice Foy
Sep 28, 20233 min read


SOPs: Getting Your Team to Actually Use Them - 5 Tips That Work!
I recently had a milestone meeting with a client that hired us for a big project earlier this year. During our engagement, we identified...

Alice Foy
Sep 21, 20233 min read
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