Alice Foy
Oct 30, 20244 min read
3 Tips to Prepare for Hiring a Virtual Assistant
Over the past five years, there has been a trend on social media encouraging leaders to outsource, often before they're ready or when...
Alice Foy
Oct 23, 20242 min read
The Impact of Active Listening on Team Collaboration.
I have a confession... I'm not the best listener, but I'm committed to improving! Years ago, when managing a ballroom in Chicago, my...
Alice Foy
Oct 16, 20242 min read
Is the synergy off in your daily operations? 3 tips to improve your team's flow.
Have you ever taken a moment to step back and assess how your team, tools, and processes are working together? I know, it may seem...
Alice Foy
Oct 9, 20243 min read
Developing a System to Identify and Honor Your Capacity.
Are you listening to your capacity's call for a change? Did you know that before starting The Digital Jane, I worked as a freelance...
Alice Foy
Oct 2, 20242 min read
Why Your Systems Are More Than Just Software.
When you talk about software like Asana, Calendly, Hubspot, and Salesforce, what do you call them? A) Software B) Tech tools C) Systems...
Alice Foy
Sep 25, 20242 min read
Navigating the Heartache & Changes in Entrepreneurship
Can I pause the operations tips for a moment to talk about how heartbreaking running a business can be? I'm currently experiencing a...
Alice Foy
Sep 18, 20242 min read
Hiring for support vs. growth: Lessons I've learned with The Digital Jane
One of the most expensive lessons that I've learned with The Digital Jane was hiring for the wrong roles. This may sound crazy coming...
Alice Foy
Sep 11, 20242 min read
Leading with Flexibility: How to Manage Change in Your Team
Your attitude towards change can greatly impact how well your team adapts and responds to change. Do you tend to be stuck in your ways...
Alice Foy
Sep 4, 20243 min read
Breaking Down Silos: Improving your team's communication.
Is your team working in silos? Do you feel like everyone is doing their own thing without collaborating with each other? Let's talk about...
Alice Foy
Aug 28, 20243 min read
Why Group Texts Are Not an Effective Communication Plan for Teams
So for the past 5 weeks, I've been talking about role clarity and onboarding. In case you missed any of my previous newsletters, you can...
Alice Foy
Aug 24, 20243 min read
How to Streamline SOPs: Build a Team Wiki in Your PM Tool
A member of #tdjcommunity raised a great question: where should these resources be stored once they're created? After developing these...
Alice Foy
Jul 22, 20243 min read
Your Training Resources Should Evolve with Your Business.
This is a judgement-free zone, right? Until last week, I hadn't updated our internal company wiki since 2022. Before you judge me,...
Alice Foy
Jul 17, 20243 min read
Overcoming Employee Resistance to Change: Strategies for Leaders.
When employees are too attached to their specific way of doing things, they reject new ideas or improvements that could benefit everyone.
Alice Foy
Jul 7, 20244 min read
Are You Embracing The “Summer Fridays” Concept?
Summer Fridays are when a company gives employees extra time during the summer months to enjoy a day off or a half day to relax.
Alice Foy
Jul 5, 20242 min read
Understanding the 3Ps: Policies, Processes, and Procedures.
Last week, I talked about how our experience as a virtual business support agency (I'll tell you the story behind coining that term...
Alice Foy
Feb 21, 20242 min read
What's Really Causing A Disconnect Between Your Expectations And Your Team's Understanding?
Last week, we talked about unspoken expectations and the many ways they can create gaps between what you expect and what your team knows...
Alice Foy
Feb 14, 20242 min read
Are Unspoken Expectations Holding Your Team Back?
No one you hire can read your mind. 😅 If you have expectations of your team, it is your responsibility to communicate them. As with any...
Alice Foy
Feb 7, 20242 min read
Setting Your New Hires Up for Success: Avoid These 3️⃣ Onboarding Mistakes.
This week, I want to spend some time talking about one of the possible reasons why a new hire may have a hard time performing in their...
Alice Foy
Jan 31, 20242 min read
Are you properly vetting candidates BEFORE you hire them?
You need a solid process to vet talent. Developing job descriptions, interview rounds, and onboarding all take time, money, and effort....
Alice Foy
Jan 24, 20241 min read
When an employee fails to produce results, avoid making this mistake.
Busy? Listen to this newsletter instead. Are you currently paying employees who aren't producing results because you're worried about...
Alice Foy
Oct 11, 20231 min read
Can AI replace Admin/Ops in documenting SOPs?
"But can't ChatGPT create the same type of documents?" As excited and curious about open AI as I am, I am equally concerned about the...
Alice Foy
Sep 28, 20233 min read
The Ultimate Guide to Auditing Your Productivity Tech Tools
I recently read a stat that said the average team uses 12-16 productivity tools, and I was shocked! How many apps are you using per day?...
Alice Foy
Sep 21, 20233 min read
SOPs: Getting Your Team to Actually Use Them - 5 Tips That Work!
I recently had a milestone meeting with a client that hired us for a big project earlier this year. During our engagement, we identified...
Alice Foy
Sep 14, 20232 min read
Do you depend too much on a specific member of your team?
Pause for a second... Think about the most dependable and knowledgeable person on your team. This may be your Executive Assistant or a...
Alice Foy
Aug 31, 20232 min read
How to develop scope clarity and the importance of hiring at the right support level.
Do you need more than a VA? It's been a while since I've mentioned VAs specifically, so I want to make sure we cover all the bases. Let's...
Alice Foy
Aug 24, 20233 min read
Why You May Not Be Seeing Results with Your Virtual Assistant.
Here's why you aren't seeing results with your virtual assistant. TDJ started a virtual business support agency in 2018. We noticed that...
Alice Foy
Aug 15, 20232 min read
Scaling back to a lean team? Here are 3 strategies to keep in mind.
Last year, we were knee-deep in helping teams prepare for new hires, implementing project management tools, and making processes more...
Alice Foy
Aug 3, 20233 min read
The Power of Synergy: Strategies for Creating Harmony in Your Organization
In any organization, success depends on how well its staff, systems, and processes work together. When these elements are in sync, productiv