Partner with The Digital Jane
A holistic approach to operations requires prioritizing personnel, developing processes that support them, and integrating systems for efficiency.
Your business has unique needs and goals, so our scope of work is 100% customized and road-mapped strategically. Partner with us for a minimum of 90-days, up to 12 months depending on the service.
OUR PARTNERSHIP IS FOR YOU IF:
OUR PARTNERSHIP MAY NOT BE FOR YOU IF:
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You own a service-based with at least 3 years of operating experience.
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You desire to be backed by a supportive team that knows the ins and outs of your industry and can hit the ground running to elevate your business.
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You’re ready to hang up your superwoman cape, say “woosah” and entrust the intricate details and big tasks to professionals that provide you with relief.
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You are a novice in business with less than three years of operating experience.
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You need support but haven’t figured out what you need support with just yet.
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You don’t have time to spend giving feedback and collaborating in order to establish what is needed for your business.
CLICK ON THE SERVICE BELOW THAT INTERESTS YOU THE MOST:
gap support
Need short-term Admin or Operations support?
In this package, we will partner with you for up to 6-months to fill the role while auditing and developing the resources needed for your future hire. Hiring is a big undertaking; let us lead the way and train before we transition.
Investment Starting at $3,000.00 per month.
GAP ANALYSIS + SUPPORT
Do You Need Temporary Support & Development?
Designed for teams who need work done NOW while also preparing for long-term hire.
THIS PACKAGE IS PERFECT FOR:
Admin or Operations support for up to 6 months. We handle your day-to-day tasks and projects..
Internal discovery or "being in the role" allows us to develop the resources and training needed for your future hire to thrive in the position.
We handle all components of our transition and replacement training. From assisting with the hiring process to training, we manage it all.
SCROLL TO READ MORE ABOUT OUR PROCESS
THE REQUIRED TERM
Investment: Starting at $2,500 per month
Operations
Our operations manage level packages are designed to give you the specific support you need on a management level. Decide where you want us to focus and let’s get started.
FRACTIONAL COO + OPS DUO SUPPORT
Operations Management
Investment: Starting at $3,000 per month
Our Operations Management package offers a high-touch, seamless integration into your existing team. As your Ops partner, we will develop strategic processes and systems that will improve your daily operations.
If you need help shaping your business strategy and implementing the necessary systems and process foundations to grow your business, then TDJ is the perfect partner for you!
Includes:
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An assigned virtual COO
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Service terms of 90-days
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90-day reviews
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Weekly standing meetings
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Slack communication
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Transitional planning support
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Up to 12 months or 4 terms
SCROLL TO LEARN MORE
ABOUT OUR PROCESS
IDEAL FOR:
Agencies
Small businesses
Solopreneurs
Service providers
Are you still sending out contracts and agreements via HelloSign?
Drafting terms and conditions in Microsoft Word? You are losing time in your onboarding process, and it is probably taking away from the actual work that services your clients. In this package, we will audit your current process and guide you through ways to improve it using the client management platform, Dubsado. This package requires 4-6 weeks for completion.
Phase 1: Auditing and Roadmap
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Auditing your current client onboarding process and deliverables
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Identifying opportunities to improve using Dubsado features and integrations
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Developing a roadmap with workflow options for clients
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Reviewing roadmap and workflow options
Phase 2: Developing/Updating Content
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Updating canned email responses
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Creating a streamlined workflow based on the information that needs to be collected and shared
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Creating meeting scheduler options (if applicable)
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Uploading contracts/agreements + Creating up to 3 forms and/or questionnaires (if applicable)
Phase 3: Workflow Implementation and Testing
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Implementing new workflows
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Using "triggered" features in Dubsado to onset automation
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Testing new workflows/reviewing with the client
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Providing a SOP (standard operating procedure) document with videos and written instruction for each workflow.
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Hands-on mock workflow assignments
Optional add-on: Zapier connections such as Freshbook, Calendly, etc
Total INVESTMENT: $4500.00
payable in THREE installments.
audit to
execution
AUDIT to EXECUTION is a 90-day operations suite for women founders who are building service-based businesses -- seeking strategic development of their backend systems and processes.
AUDIT to EXECUTION is designed for service providers and agencies. Our internal discovery process will identify problem areas and bottlenecks in your existing operations, provide strategic solutions, AND provide the training resources needed for your team.
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A fully customized scope based on up to 3 development areas
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360-audit of your current systems/processes (development areas)
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Position and workflow discovery
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Bi-weekly standing meetings
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Process development and strategic road-mapping
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System implementation and automation configurations
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Hands-on 1:1 or group training sessions
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SOP creation and resource creation
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Optional ongoing support or milestone training
Download our A2E
service guide below.
We don't build anything in theory.
WHO THIS IS FOR:
THIS SERVICE HELPS TO:
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Service-based businesses with active operations.
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Help you set service standards that your current or future team can follow
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Companies who have existing employees/contractors OR are planning to hire soon.
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Develop systems and processes needed to improve your day-to-day operations.
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Solopreneurs who aren't ready to retain long-term support but need strategic development of specific areas in their backend.
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Train your team on improved processes without adding to your workload.
Investment:
3 payments of $3,500
Office Hours
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My signature "brain-picking session."
This office hours session is perfect for business owners who would like to consult on specific business areas and need some clarity and guidance.
My expertise in system development, project management, managing logistics, AND building TDJ is unique.
Book a 1:1 call with me, and let's create an action plan that is guaranteed to bring great results.
Office Hours Include:
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1 - 1 hour Zoom call with Alice
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Q&A Summary from our call with action items
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1- 15-min follow-up call for accountability and additional questions
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Meeting recording
on demand
EXECUTIVE COACHING
Are you are seeking hands-on training and skill development for your support team? We offer 1:1 Executive Coaching services to virtual assistants, Executive Assistants, and other support roles.
We will create a customized training plan with office hours, training, and resources.
We offer 90-day coaching plans. This may be renewed for up to 2 terms.
Includes:
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1- review meeting to assess successes and challenges and to discuss new focus areas.
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A comprehensive roadmap detailing focus areas and goals for each coaching session.
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60-min bi-weekly coaching sessions (6 total per coaching term)
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1- executive insight/feedback meeting
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Email support and guidance as needed
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Resources (templates, etc.)