Partner with The Digital Jane
Our intentional, process-first approach positions you and your team to experience transformation as we support, lead, coach, and educate you on the custom synergy-focused strategies that work for your business. We believe, with our partnership, you can start having more “ah-ha” moments, easily identifying opportunities to bring value because your processes, systems, and team work together seamlessly.
Designed for small teams, up to 12, our signature partnership creates the necessary synergy for the team to collaborate and manage daily work efficiently with the right tools, resources, and strategy.
OUR PARTNERSHIP IS FOR YOU IF:
OUR PARTNERSHIP MAY NOT BE FOR YOU IF:
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You own a service-based with at least 3 years of operating experience.
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You desire to be backed by a supportive team that knows the ins and outs of your industry and can hit the ground running to elevate your business.
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You’re ready to hang up your superwoman cape, say “woosah” and entrust the intricate details and big tasks to professionals that provide you with relief.
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You are a novice in business with less than three years of operating experience.
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You need support but haven’t figured out what you need support with just yet.
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You don’t have time to spend giving feedback and collaborating in order to establish what is needed for your business.
THE PHASES:
THE FOUNDATION | THE BUILD OUT | THE HAND OFF |
CLIENT EXPERIENCE & DUBSADO | OFFICE HOURS | EXECUTIVE COACHING
the foundation
Our work begins at the foundation of your company. Here, we will take a deep-dive approach to understand, assess, and identify the existing structure, team, and operations that tell us what gaps to fill and how to redefine them from start to finish.
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Structure and Clarity: Service & Back Office
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Workflow Discovery & Analysis
Investment Starting at $3,000.00 per month.
THIS PHASE IS ALL ABOUT CLARITY.
Phase 1: The Foundation
First…
We kick off the first three months, completing a deep dive into existing resource documents and systems, starting at the foundation while getting acquainted with your team. In this phase, we take time to understand your company’s mission, operations, structure, services, etc.
During our discovery process, we work to help teams gain clarity on work responsibilities and collaboration opportunities, along with reassigning duties as needed. In addition, there are two coaching sessions during this phase, which ensures everyone is aligned with the overall goals and vision.
Our focus during this phase...
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Company services
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Back office operations, teams, and practices
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Staff planning
SCROLL TO READ MORE ABOUT OUR PROCESS
THE REQUIRED TERM
Investment: Starting at $2,500 per month
the build out
We understand that great collaboration and communication take foundational work. From the ground up, with our process-first approach, we identify the ideal tools, resources, and positions for your team to work smarter, not harder.
From there on, we collaborate with them to eliminate old dysfunctional systems and implement new ones that elevate workload equality and day-to-day duties.
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ABOUT OUR PROCESS
IDEAL FOR:
Agencies
Small businesses
Solopreneurs
Service providers
LET'S IMPROVE/IMPLEMENT TECH TOOLS!
Phase 2: The Build Out
In this focus, we will dissect your team's communication and collaboration practices to identify ways to streamline and make them more efficient. With our process-first approach, we can effectively align the right tech and tools for day-to-day operations.
Based on our previous discovery process, we will improve and/or implement systems to support and manage your team’s day-to-day work, including project management, Google Workspace, email marketing, payroll systems, communication tools, and time tracking.
Our focus during this phase...
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Current system analysis
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New system management and implementation
the hand off
Producing real results you can experience is our thing. In this phase, you and your team will be equipped and trained to use and optimize the new systems and processes in place.
Here, you will also receive tangible deliverables that align with the initial custom strategy we developed.
All the training and resources you'll need to keep work moving forward.
Phase 3: The Hand Off
We move forward to prepare, develop, and customize a variety of deliverables to your team based on each part of our work. Our initial strategy will include all the specific deliverables we propose.
From there, we will partner in training administrators, team leads, and teams on the developed systems and processes. The administrator(s) will be left clear on managing the system and supporting every team member. Team members will also be left with conducive training on utilizing the new systems and processes that support their role best.
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ABOUT OUR PROCESS
IDEAL FOR:
Agencies
Small businesses
Solopreneurs
Service providers
Our focus during this phase...
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Administratorand team training
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Resource development
The Handoff
Producing real results you can experience is our thing. In this phase, you and your team will be equipped and trained to use and optimize the new systems and processes in place. Here, you will also receive tangible deliverables that align with the initial custom strategy we developed.
Phase 1: Auditing and Roadmap
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Auditing your current client onboarding process and deliverables
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Identifying opportunities to improve using Dubsado features and integrations
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Developing a roadmap with workflow options for clients
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Reviewing roadmap and workflow options
Phase 2: Developing/Updating Content
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Updating canned email responses
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Creating a streamlined workflow based on the information that needs to be collected and shared
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Creating meeting scheduler options (if applicable)
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Uploading contracts/agreements + Creating up to 3 forms and/or questionnaires (if applicable)
Phase 3: Workflow Implementation and Testing
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Implementing new workflows
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Using "triggered" features in Dubsado to onset automation
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Testing new workflows/reviewing with the client
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Providing a SOP (standard operating procedure) document with videos and written instruction for each workflow.
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Hands-on mock workflow assignments
Optional add-on: Zapier connections such as Freshbook, Calendly, etc
Total INVESTMENT: $4500.00
payable in THREE installments.
audit to
execution
AUDIT to EXECUTION is a 90-day operations suite for women founders who are building service-based businesses -- seeking strategic development of their backend systems and processes.
AUDIT to EXECUTION is designed for service providers and agencies. Our internal discovery process will identify problem areas and bottlenecks in your existing operations, provide strategic solutions, AND provide the training resources needed for your team.
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A fully customized scope based on up to 3 development areas
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360-audit of your current systems/processes (development areas)
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Position and workflow discovery
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Bi-weekly standing meetings
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Process development and strategic road-mapping
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System implementation and automation configurations
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Hands-on 1:1 or group training sessions
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SOP creation and resource creation
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Optional ongoing support or milestone training
Download our A2E
service guide below.
We don't build anything in theory.
WHO THIS IS FOR:
THIS SERVICE HELPS TO:
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Service-based businesses with active operations.
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Help you set service standards that your current or future team can follow
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Companies who have existing employees/contractors OR are planning to hire soon.
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Develop systems and processes needed to improve your day-to-day operations.
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Solopreneurs who aren't ready to retain long-term support but need strategic development of specific areas in their backend.
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Train your team on improved processes without adding to your workload.
Investment:
3 payments of $3,500
Office Hours
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My signature "brain-picking session."
This office hours session is perfect for business owners who would like to consult on specific business areas and need some clarity and guidance.
My expertise in system development, project management, managing logistics, AND building TDJ is unique.
Book a 1:1 call with me, and let's create an action plan that is guaranteed to bring great results.
Office Hours Include:
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1 - 1 hour Zoom call with Alice
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Q&A Summary from our call with action items
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1- 15-min follow-up call for accountability and additional questions
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Meeting recording
on demand
EXECUTIVE COACHING
Are you are seeking hands-on training and skill development for your support team? We offer 1:1 Executive Coaching services to virtual assistants, Executive Assistants, and other support roles.
We will create a customized training plan with office hours, training, and resources.
We offer 90-day coaching plans. This may be renewed for up to 2 terms.
Includes:
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1- review meeting to assess successes and challenges and to discuss new focus areas.
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A comprehensive roadmap detailing focus areas and goals for each coaching session.
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60-min bi-weekly coaching sessions (6 total per coaching term)
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1- executive insight/feedback meeting
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Email support and guidance as needed
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Resources (templates, etc.)