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Take a peek behind
the curtain at real-life examples of our work.

Read real-life examples of our success stories, showcasing how we have helped our clients overcome their operational challenges and achieve their business goals. From project management to workflow optimization, our team of experts has the knowledge and experience to help your business succeed.

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Client Success

Monday.com was introduced to the team, but the project management system was not fully utilized and lacked customization to facilitate daily work and team collaboration.

ONE

Insufficient resources were hindering the ability of core team members and contractors to grasp and execute core processes on their own.

TWO

Support was needed to clarify the responsibilities of team members and the ways in which collaboration should take place. A rewrite of the information is needed.

THREE

Shared Drive lacked consistent file paths, naming conventions, and structure for virtual and onsite teams.

FOUR

We utilized our workflow discovery process to identify gaps in the scope of work and contractor contracts, pinpoint opportunities for delegation by the CEO, and determine which duties should be reallocated among team members.

​Monday.com was restructured as a centralized workspace for their programs and operations team. We designed custom workflow boards and supporting resources for each department, taking a 360 approach.

Our team spearheaded a resource development initiative that yielded more than 70 resources for diverse departments and positions. These resources comprised standard operating procedures (SOPs), processes, and templates.

Our project included implementing a new password management system, restructuring the team's Slack workspace, and overhauling the shared drive.

We assisted the team in reorganizing their regular meeting schedule, modifying agendas, and facilitating a fresh preparation process for administrators.

The Handoff: We facilitated 10 training sessions for the Administrator and support team members. This process included hands-on training in the new systems and supporting processes.

The Handoff

The Buildout

The Foundation

TECH TOOLS USED
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kenya kirkland

EXECUTIVE DIRECTOR

“This is 31 years of a company working how we were that we’ve pulled together in this timeframe and upgraded and up-leveled. It has been a heavy lift, and I really applaud you guys. You have done an amazing job.”  - Kenya Croom 

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Are you ready for a change in your team’s efficiency? 

Learn more about our 9-month team operations development service here. 

Mission

Company Statement

ASF provides transitional housing, programming, and supportive services that enable participants to free themselves by circumventing the barriers that typically prevent justice-impacted and homeless individuals from securing self-sufficiency.

A Step to Freedom, an organization that has been making a positive impact for 30 years, required assistance to improve its internal systems and processes to facilitate growth and expansion. To achieve this, we collaborated with the core team for seven months and completely restructured how they manage daily operations both virtually and on-site. This resulted in a more efficient and streamlined organization-wide approach to daily tasks and responsibilities. 

a step to freedom

Monday.com was introduced to the team, but the project management system was not fully utilized and lacked customization to facilitate daily work and team collaboration.

ONE

Insufficient resources were hindering the ability of core team members and contractors to grasp and execute core processes on their own.

TWO

Support was needed to clarify the responsibilities of team members and the ways in which collaboration should take place. A rewrite of the information is needed.

THREE

Shared Drive lacked consistent file paths, naming conventions, and structure for virtual and onsite teams.

FOUR

We utilized our workflow discovery process to identify gaps in the scope of work and contractor contracts, pinpoint opportunities for delegation by the CEO, and determine which duties should be reallocated among team members.

​Monday.com was restructured as a centralized workspace for their programs and operations team. We designed custom workflow boards and supporting resources for each department, taking a 360 approach.

Our team spearheaded a resource development initiative that yielded more than 70 resources for diverse departments and positions. These resources comprised standard operating procedures (SOPs), processes, and templates.

Our project included implementing a new password management system, restructuring the team's Slack workspace, and overhauling the shared drive.

We assisted the team in reorganizing their regular meeting schedule, modifying agendas, and facilitating a fresh preparation process for administrators.

The Handoff: We facilitated 10 training sessions for the Administrator and support team members. This process included hands-on training in the new systems and supporting processes.

The Handoff

The Buildout

The Foundation

TECH TOOLS USED
2560px-Google_Workspace_Logo.svg.png
Logo-monday.com-2.png
calendly.png
1280px-Dashlane_logo_2020.svg.png
zapier.png
kenya kirkland

EXECUTIVE DIRECTOR

“This is 31 years of a company working how we were that we’ve pulled together in this timeframe and upgraded and up-leveled. It has been a heavy lift, and I really applaud you guys. You have done an amazing job.”  - Kenya Croom 

IMG_2794 (1).jpg

Are you ready for a change in your team’s efficiency? 

Learn more about our 9-month team operations development service here. 

Mission

Company Statement

ASF provides transitional housing, programming, and supportive services that enable participants to free themselves by circumventing the barriers that typically prevent justice-impacted and homeless individuals from securing self-sufficiency.

A Step to Freedom, an organization that has been making a positive impact for 30 years, required assistance to improve its internal systems and processes to facilitate growth and expansion. To achieve this, we collaborated with the core team for seven months and completely restructured how they manage daily operations both virtually and on-site. This resulted in a more efficient and streamlined organization-wide approach to daily tasks and responsibilities. 

candor & co.

Mia Henry, CEO

"Tekira has been instrumental in helping us improve our work processes through developing SOPs and emphasizing the importance of documentation. This has improved clarity and efficiency in our day-to-day operations and helped us as a business better understand roles and responsibilities. With Tekira's support, we feel more confident navigating a staff transition for an important role. The impact of her guidance extends beyond operations and can be seen in all aspects of our business."

Morgan Mahdavi, Program Coordinator 

OUR SCOPE OF WORK: OPERATIONS MANAGEMENT | TEAM ONBOARDING | ASANA DEVELOPMENT | PROCESS DEVELOPMENT | SOPs

We had the time and support for my Operations Manager and me to get used to the improvements, so we could lead other team members to it.

“This is 31 years of a company working how we were that we’ve pulled together in this timeframe and up-leveled. It has been a heavy lift, and I really applaud you guys. You have done an amazing job.” 

- Kenya Kirkland, CEO

A Step to Freedom

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OUR SCOPE OF WORK: MONDAY.COM IMPLEMENTATION | WORKFLOW DISCOVERY | SHARED DRIVE RESTRUCTURE | DASHLANE IMPLEMENTATION | SLACK RESTRUCTURE 

client win

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I can definitely attest that Alice, Tekira, and their team have supported us in so many ways and are the solution for small businesses everywhere.

"My team had the great privilege and honor of working with The Digital Jane on overhauling our operations, resetting our systems, and helping us get organized.

I can definitely attest that Alice, Tekira, and their team have supported us in so many ways and are the solution for small businesses everywhere." (VIDEO) 

- Angela Rye, ESPN Correspondent

WHAT WE HELPED A RYE WITH: OVERALL OPERATIONS MANAGEMENT, SOCIAL MEDIA MANAGEMENT, TRAINING PROGRAM DEVELOPMENT/MANAGEMENT, SOP RESOURCES + TRAINING

TERM: 13 MONTHS 

I was blown away by The Digital Jane's professionalism and efficiency from day ONE!

 My operations didn't exist before the TDJ team. They were able to pull all of our teams together efficiently, keep us on schedule, and creative organization. I'm a big vision person. The Digital Jane made it easy for me to do what I do best while not skipping steps in the process.

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the life currency

- Whitney Headen,  CEO

19th & Park Inc., The Life Currency

They helped us build out a structure and process around creating SOPs. So that if our team was changing and evolving, we could always have a highly documented process around doing that and making sure that their responsibilities were clear. That approach was so customized and scalable that it opened up our bandwidth and capacity to focus on what we do best and envision new goals and priorities. 

- DeVante London, Project Lead

19th & Park Inc., The Life Currency 

WHAT WE HELPED WITH:  TEAM OPERATIONS MANAGEMENT, SYSTEM IMPLEMENTATION, PROCESS DEVELOPMENT, TRAINING 

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All the tools and information you created are a great foundation for the next level of growth. 

Robyn Tedder, Candor & Co Consulting 

SCOPE OF WORK: WORKFLOW DISCOVERY, PROJECT MANAGEMENT IMPLEMENTATION. NEW BUSINESS PROCESS 

you could be next

 I was able to devote more time to selling and bringing on more business,  necessitating actually growing the team.
 

 

I was a team of one, and in about seven months, I went from doing everything myself to having a team of seven people. I attribute that to Tekira spearheading getting us organized/systems in place so that I could focus on other areas of the business. 

- Kronda Adair, Digital Marketing Strategist 

WHAT WE HELPED KRONDA WITH: CLIENT MANAGEMENT SUPPORT, MARKETING ASSISTANCE, SOP DEVELOPMENT

TERM: 2 YEARS 

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The Digital Jane helped me think more expansively about how to automate, template, and systematize in ways that make my business run smoother. 

"The Digital Jane created my email marketing process from system selection to mapping out the planning process. The training that was provided, checking in to ensure I understood the processes, and leaving me with the standard operating procedure documents so that I had a place to refer back to was a GAME CHANGER."

- Danielle Davis, Liberated Development 

SCOPE OF WORK: EMAIL MARKETING PROCESS DEVELOPMENT,

DUBSADO IMPLEMENTATION 

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